Frequently Asked Questions

1. Why was my ship or pod destroyed?
Most likely because you were not following The New Halaima Code of Conduct (“CODE”).  Please contact the agent(s) handling your case for more information.

2. What is the CODE?
On June 24, 2012, highsec changed forever.  On that historic day, James 315, the Savior of Highsec, Father of the New Order, and Supreme Protector of Halaima, shared The New Halaima Code of Conduct with us.

The CODE is a set of rules that all miners in James 315’s territories must obey.  James 315 was elected ruler of highsec and he made CODE the law to protect us from bots and bot-aspirancy, the greatest threats to the civilization of New Eden.  Failure to follow the CODE may result in the destruction and confiscation of your equipment by Agents of the New Order.  You can learn more about James 315, the New Order of Highsec, and the CODE at minerbumping.com.

3. What can I do to avoid being bumped or destroyed in the future?
Pay 10m ISK for a Mining Permit, good for one year, to any Agent of the New Order and follow the CODE.  You may send the 10m ISK Mining Permit fee to any of our corporate officers or agents and he or she will send you an Eve Mail with a permit to copy and paste into your bio.

To ensure prompt processing of your Permit, please right-click on one of our agents, click “Give Money”, type 10,000,000 for the amount, and “Permit Fee” in the reason.  Once you receive your Permit via Eve Mail, please promptly cut and paste it into your bio.

4. I am not a miner, do I still need a Mining Permit?
Most likely, yes.  Generally, the CODE requires Mining Permits for all undocked PvE activities in James 315’s space (i.e., all of highsec).  For example, James 315 has long decreed that highsec freighter pilots must have mining permits.  In a bizarre case, a pilot was doing a “scarecrow” and James 315 found that such activity in highsec requires a permit. So… yeah, just purchase a permit. It may be the least expensive, most versatile, tank you purchase.

5. Can I comply with the CODE without paying 10m ISK for a permit?
No.  Paying the permit fee is a symbolic gesture.  It is a mere 27,397 ISK per day and the fee has not changed since the CODE became law in 2012.  Paying the fee represents your support for the CODE. Parting with this nominal amount of ISK demonstrates you place human interaction and emergent content above the accumulation of ISK.  It is a token (and economically rational) gesture in the fight against bot-aspirancy.

Like the 8 Golden Rules of Eve, much of the CODE is simple commonsense. A pilot who follows all of the CODE except paying the permit fee is less likely to be subject to enforcement action because it will be difficult to take action against such a pilot.  However, such a pilot is non-compliant and may run the grave risks of bot-aspirancy.

Really, who wouldn’t want to pay a mere 10m ISK and display a Mining Permit in their bio?  A bot-aspirant, that’s who.  For anyone else, displaying such a permit is a declaration of support for emergent content and a statement that the Permit-bearer knows what Eve is about – PvP everywhere – and is on their guard.

6. Why did you destroy my equipment without first giving me notice of the CODE?
Ignorantia legis neminem excusat (ignorance of the law excuses no one) has been a principle accepted by all reasonable and civilized people since ancient times. Moreoever, notice has not been required since at least January 2013.  By February 2016, the CODE had become so well-known throughout highsec that James 315 had no choice but to find that ignorance of the CODE is bot-aspirant. Thus, such ignorance is itself a violation of the CODE.  See alsoBut No One Told Me About the Code” (May 19, 2016) (“anyone who has managed to remain unaware of the Code by this point must surely be a bot-aspirant”).

7. I bought a Mining Permit, why did you attack me?
Most likely because you were not following other provisions of the CODE.  Failure to do so can result in revocation of your permit.  A permit is not a license to continue bot-aspirant practices.  Contact the agent(s) involved for more information.

8. What is the “red-pen” list?
Those who are suffering from the later stages of bot-aspirancy frequently engage in flagrant or willful violations of the CODE.  For example, unleashing a torrent of abuse and disrespect on an agent after losing an internet spaceship.  Such criminals may be added to the red-pen list resulting in treble permit costs.

9.  What is bot-aspirancy?  As long as I am not an actual bot what’s the problem?

The definition and dangers of bot-aspirancy implicate important philosophical issues for capsuleer culture beyond the scope of an FAQ.  However, James 315 has provided copious guidance on these topics, and His words provide us with the answers needed for everyday compliance:

Bot-aspirancy is when a player attempts to become as much like a bot as possible, without necessarily breaking any rules. A bot-aspirant would likely use botting to automate their gameplay, if it were allowed. Being AFK while playing EVE often goes hand-in-hand with bot-aspirancy, but not always… AFK mining is inherently bot-aspirant. Other AFK activities are forbidden by the Code if they carry with them elements of bot-aspirancy.

For example, AFK autopiloting in an untanked vessel such as a shuttle or freighter is bot-aspirant, because it assumes the pilot is 100% safe in highsec and has no need of a tank. Similarly, a blingy mission-runner who fits for maximum decadence instead of tank is a bot-aspirant…

– James 315, “If You’ve Got Questions, We’ve Got Answers” (Feb. 28, 2014).

As for the dangers of bot-aspirancy, if those are not already apparent to you, we suggest you immerse yourself in the teachings of James 315.  Perhaps starting with his guidance in “Avoid Even the Appearance of Botting” (September 22, 2017) (“when miners look and act like bots, it makes it easier for the actual bots to hide among them… there’s a gray area between bot-aspirancy and botting, and one tends to lead to the other.”) and “Human Heroes vs. Bot-Aspirants” (June 8, 2017) (“The bot-aspirant tries as much as possible to believe that EVE plays itself… He isn’t interested in a multiplayer game; he’s not even interested in a single-player game! He wants a zero-player game, one he can turn on and leave unattended.”) (emphasis original).

10. How can players claim highsec space? Doesn’t it belong to empire factions and other NPCs?
If this is your view, you may already be suffering from bot-aspirancy.  Eve is first and foremost a PvP game about player-content.  Although highsec cannot be claimed using in-game sov mechanics, as James 315 has explained in greater detail on many occasions, you often find players: (a) claiming lowsec, wormhole, or NPC nullsec space, (b) renting nullsec space which they claim to “own” whether or not their name appears based on in-game sov mechanics.  Join us (or fight us or avoid us), but arguing we can’t play in your sandbox because it’s highsec is just another sign of how much you need the CODE.

11. How is it honorable PvP if my ship can’t even shoot back?

Really…?  For starters, you’re a player and we are players. That’s it really. But if that doesn’t satisfy you, most of the time in Eve (and probably everywhere else), people will prefer to attack when the odds are in their favor. A predator will usually hunt the weakest, juiciest, prey it can find.  Can you imagine a fat rabbit arguing it’s unfair because it can’t bite the wolf back? Or low/null pilots who attack only when they expect the fight to be evenly matched or “fair”? Let’s be honest, if you’re in a fair fight in Eve, whoever started it probably made a mistake (and don’t forget that busybody Concord, who will unequivocally shift the odds in favor of any surviving carebears the moment they arrive).

Recently, asymmetric PvP games have become increasingly popular, Eve has just been ahead of the curve.  And if you think you’re not a PvP’er, remember, everything in Eve is PvP:

[O]nce you enter New Eden you must consider every action you take as a form of PvP since this is the core game concept. In the asteroid field you’re competing with other pilots to obtain resources… On the market you battle for control of the economy… On the battlefield you may fight for glory, for money, or for the right to rule whole areas of space.

Eve Online New Pilot FAQ (February 12, 2014) at p. 21.

12. This can’t be. Surely highsec PvP, such as ganking, is not permitted?

Actually, PvP is allowed everywhere by everyone:

The essential core concept of EVE Online is that it is full time PvP in a sandbox environment. As has been mentioned in previous sections any player can engage another player at any time in any place. In high-sec space there may be consequences if a pilot attacks another without just cause, but they can still make that attack if they wish. In low-sec and null-sec, there are no limitations to PvP at all.”

Eve Online New Pilot FAQ (February 12, 2014) at p. 22 (emphasis added).

New Pilot FAQ Avoid PvP

Eve Online New Pilot FAQ (February 12, 2014) at p. 22.

EVE is built on the core principle that you are never 100% safe, no matter where you go or what you do. When you interact with another player, you roll the dice on whether they’re going to screw you over or not. That’s a massive part of the social engineering behind the very basic underpinnings of the EVE Universe.”

– CCP Falcon (August 29, 2014) “High Sec Hauling/Mining Kill – TY CCP for No Protection

13. How can you do this to new players?  Aren’t you worried you will hurt Eve’s player retention? Shouldn’t Highsec be safe?

CUULT and EDOC. pilots will not attack, bump or otherwise engage without consent any pilot in highsec who is less than 15-days old.  Nor will we take any enforcement action in rookie systems unless a pilot appears to be a veteran player (e.g., flying very high SP ships or fits, pilot was born years ago, etc.).

Highsec, however, is not safe or risk-free.  A safe highsec destroys the culture of Eve.  A completely safe highsec turns Eve into another themepark MMO with PvP Zones (i.e., lowsec and nullsec). We expect that Eve, with its notorious learning-cliff, complete lack of human avatars, and unique character-leveling system would not fare well competing with other themepark MMOs on their terms.  It would also extended a sort of “asset safety” to anything that could be stored in highsec, destroying Eve’s economy.

The sooner pilots engage with the community, lose ships (or maybe narrowly escape ganks), etc., the sooner they are really playing Eve and the more likely they are to continue playing.

“We have tried and tried to validate the myth that griefing has a pronounced affect on new players – we have failed. The strongest indicators for a new player staying with EVE are associated with social activity: joining corps, using market and contract systems, pvping, etc. Isolating players away from the actual sandbox seems very contrary to what we would like to accomplish.”

– CCP Rise “Dev blog: Opportunities Abound – The New Player Experience” (February 19, 2015)

See also Eve Fanfest 2015 Presentation (“Is Suicide Ganking A Problem for New Players?” @ 1:50); “CCP Study Vindicates New Order Philosophy” (January 4, 2014);  and the Slides from the 2015 Fanfest Presentation (yeah, we know the slides suggest we shouldn’t wait until a pilot is at least 15 days old to gank):

14. Eve is a sandbox, how can you say it has any unifying culture?  What is the culture of Eve?

The best statement we have ever seen of Eve’s culture and what makes it unique from other MMOs is a post by CCP Falcon of his personal opinion:

Some of the people complaining in this thread have valid points about the fact that they don’t feel safe. Simple fact of the matter is, that you’re not suppose to feel safe in New Eden.

Eve is not a game for the faint hearted. It’s a game that will chew you up and spit you out in the blink of an eye if you even think about letting your guard down or becoming complacent.

While every other MMO starts off with an intro that tells you you’re going to be the savior of the realm, holds your hand, protects you, nurtures your development and ultimately guides you to your destiny as a hero along with several other million players who’ve had the exact same experience, EVE assaults you from the second you begin to play after you create a character, spitting you out into a universe that under the surface, is so complex that it’s enough to make your head explode.

The entire design is based around being harsh, vicious, relentless, hostile and cold. It’s about action and reaction, and the story that unfolds as you experience these two things.

– High Sec Hauling/Mining Kills – TY CCP for No Protection